> For the complete documentation index, see [llms.txt](https://help.payorcrm.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.payorcrm.com/manual-collections/adding-collection-notes.md).

# Adding Collection Notes

The steps below show how to add collection notes for a customer so that you and your team can collaborate better when following up with customers for payments.

<figure><img src="/files/FennOsptKTvreH7ptU6W" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Aux0cyI4uBP5d8yzjDuE" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ktXAWvSAMJowrOtONBbd" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/s1zCPCV6of8RVydUWYl1" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/eg9ArooNs9pxRJqnVQMc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0jiI2RtwScKkAo636vAf" alt=""><figcaption></figcaption></figure>

Note : At the end of the day all the notes added on that particular day are sent to email addresses of all users within your company who has access to the application