# Email Payment Link Errors ## Invalid Token The Confirmation link has been used recently (in the last 5 minutes). The link can be re-used after 5 minutes. The 5 minutes window ensures that the last payment processing has been completed. ## Invoice paid /Payment already made If you see this error message, It is a confirmation that the payment has already been made for that particular set of invoices. ## **Unknown Error** We received an error while processing the payment. Usually the error is due to an issue with your card or bank account. Please check the raw error message received on the screen for details. If you would like to retry using a different payment method, Use the "Pay with new card" or "Pay with new bank account" buttons in the original email reminder. If you are still unable to resolve the error reach out to . For some errors we may need to trigger the payment on your behalf to investigate. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.payorcrm.com/faq/payment-errors.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.